Contact information
At Havenora, we're committed to providing reliable customer support before, during, and after your purchase. If you have any questions about our products, your order, shipping, returns, or warranty, our team is here to help.
Customer Support
Website: Havenora.space
Phone: +1 (972) 332-5763
Business Address
Havenora
7901 4TH ST N STE 300
ST PETERSBURG, FL 33702
United States
Support Hours
Our Customer Support team is available during the following business hours:
- Monday – Friday: 9:00 AM – 6:00 PM (Eastern Time)
- Saturday: Closed
- Sunday: Closed
Before Contacting Us
To help us assist you as quickly as possible, please include the following information when contacting our support team:
- Your full name
- Order number (if applicable)
- A brief description of your question or issue
- Photos of the product or packaging if you're reporting damage or an incorrect item
Frequently Requested Assistance
Our support team can help you with:
- Order status and tracking
- Shipping questions
- Returns and refunds
- Product information
- Warranty inquiries
- Payment questions
- General customer support
Response Time
We strive to respond to all customer inquiries within 1 business day. Response times may be slightly longer during weekends, holidays, or periods of high inquiry volume.
Thank you for choosing Havenora. We appreciate your trust and look forward to assisting you with your home appliance needs.