Terms of service

Welcome to Havenora. These Terms of Service ("Terms") govern your access to and use of Havenora.space and any purchases made through our website.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Eligibility

By using our website, you confirm that you are at least 18 years of age or have the consent of a parent or legal guardian to use our services.

You agree to provide accurate, complete, and current information when placing an order or creating an account.

2. Products and Availability

Havenora offers a variety of home appliances and related products.

All products are subject to availability. We reserve the right to modify, discontinue, or limit the quantity of any product without prior notice.

We make reasonable efforts to ensure product descriptions, specifications, and images are accurate. However, slight variations in appearance, packaging, or manufacturer updates may occur.

3. Pricing

All prices displayed on our website are listed in the applicable currency shown at checkout.

Prices are subject to change without notice.

Although we strive for accuracy, pricing or typographical errors may occasionally occur. If an error affects your order, we reserve the right to cancel or adjust the order after notifying you.

4. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to refuse, limit, or cancel any order for reasons including, but not limited to:

Product availability
Pricing errors
Suspected fraud
Inaccurate billing or shipping information
Compliance with applicable laws

If payment has already been processed for a canceled order, a full refund will be issued.

5. Payment

Payment must be successfully authorized before an order is processed.

We accept approved payment methods displayed during checkout through secure third-party payment providers.

Havenora does not store your complete payment card information.

6. Shipping

Shipping times and delivery estimates are provided for informational purposes only.

Unexpected delays caused by carriers, weather conditions, customs, or other circumstances beyond our control may occur.

Please refer to our Shipping Policy for additional details.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review that policy before making a purchase.

8. Warranty

Certain products may include a manufacturer's warranty.

Warranty coverage, duration, and conditions vary depending on the manufacturer and product.

Unless otherwise stated, Havenora does not provide additional warranties beyond those required by applicable law.

9. User Responsibilities

You agree not to:

Use the website for unlawful purposes.
Interfere with the operation or security of the website.
Submit false or misleading information.
Attempt unauthorized access to our systems.
Copy or misuse website content without permission.

10. Intellectual Property

All content available on Havenora.space, including text, graphics, logos, images, product descriptions, website design, and other materials, is owned by or licensed to Havenora and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without prior written permission.

11. Limitation of Liability

To the fullest extent permitted by law, Havenora shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.

Nothing in these Terms limits any rights that cannot legally be excluded under applicable law.

12. Indemnification

You agree to indemnify and hold Havenora harmless from claims, damages, liabilities, costs, and expenses resulting from your violation of these Terms or misuse of the website.

13. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the content, policies, or practices of third-party websites.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Changes to These Terms

We reserve the right to update these Terms of Service at any time.

Any changes will become effective upon publication on this page. Continued use of the website after updates constitutes acceptance of the revised Terms.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws governing our business operations, without regard to conflict of law principles.